Questions buyers ask before they order.
Layouts, sizing, lead times, installation and OEM supply. If your question is not here, send it with your project data and an engineer answers.
Species, target annual output and site size. Water source and local climate help. A sketch of the building or existing tanks speeds things up but is not required.
Yes. The first layout, equipment list and flow balance are free. Detailed engineering drawings are charged, and the fee is credited against the equipment order.
In 3 days once we have species, output and site size.
Yes. Send what you have. We tell you which numbers matter for your species and work from stated assumptions until you confirm them.
Yes. In Riyadh we kept 25 existing concrete tanks and rebuilt the treatment loop around them. We survey what you have first.
Tanks, drum filters, protein skimmers, MBBR biofilters, degassing towers and UV sterilizers are made in our 12,000 m² factory. Pumps, valves and instruments are sourced and tested with the system.
Yes. Send the drawing or equipment list. We check flow balance, materials and redundancy before quoting.
Drum filters on peak flow with margin. Biofilters on peak daily feed, because feed sets the ammonia load. Tank volume alone gives the wrong answer.
Yes, with the right materials. PP bodies do not corrode. Metal parts in contact with water are chosen for the salinity, stepping up to duplex stainless in seawater. We confirm every wetted metal part on each order.
A first layout in 3 days, sample units in 7 days, standard equipment in 15 days, and a custom system built, tested and packed in 35 days.
An agreed layout and equipment list. The 35 days run from that point to a packed system; shipping and installation come after. We confirm the schedule with the quote.
Yes. We have delivered projects in Kazakhstan, Saudi Arabia and Japan as well as China. Shipping terms are agreed per order.
Yes. Our engineers install and commission on site, and stay through biological start-up. Remote video support is available after that.
Yes. Training on daily operation and routine maintenance is part of commissioning.
The biofilter has to mature first. It takes weeks in warm freshwater and longer in cold water or seawater. Our engineers stay through this start-up and set the stocking steps with you. See the .biofilter start-up guide
It is agreed per project in the contract. We send a site-ready list with the drawings.
Warranty terms are set in the contract for your order.
Contact us by email or WhatsApp. Our engineers troubleshoot with your team by remote video.
Yes. We supply OEM units with neutral packing or your logo, in 220, 380 or 110 V, from a minimum order of one unit.
A sample unit for an OEM or distributor order takes 7 days.
Yes. The minimum order is one unit.
Send your project data. Get answers on your numbers.
Species, target output and site size are enough to start. A first layout comes back in 3 days, free.
- Layout, equipment list and flow balance
- Reviewed by an engineer
- 15 delivered projects in 4 countries
- No obligation to order