Privacy policy
Effective date: [Effective date]
Template text. To be reviewed by legal counsel before publishing.
1. Who we are
This website is operated by [Company legal name] (“RASTANK”, “we”), a maker of recirculating aquaculture equipment based in Boluo, Huizhou, Guangdong, China. Contact: [email protected].
2. What we collect
When you send the enquiry form, we collect what you enter:
- what you are planning, species, target output, site or building size, water source, your message and any files you attach.Project details:
- name, company, email, WhatsApp or phone number, and country.Contact details:
When you contact us by email or WhatsApp, we receive the information in your message. Our web server may also record standard technical data, such as IP address, browser type and pages visited. [Describe analytics and cookies once the live site’s tools are known.]
3. Why we use it
We use your information to reply to your enquiry, prepare layouts, equipment lists and quotes, deliver and support the equipment you order, and keep records of our business correspondence. We do not sell your information.
4. Who we share it with
Only with people who need it to answer or fulfil your request: our engineers and staff, and service providers that host our website and email. Where a project requires it, we may share project details with logistics or installation partners. We disclose information when the law requires it.
5. How long we keep it
We keep enquiry records for as long as needed to answer and follow up on your request, and longer where an order, warranty or legal obligation requires it. [Set retention period.]
6. International transfers
We are based in China and work with customers in other countries. Information you send may be stored and processed in China and in the countries where our service providers operate.
7. Your rights
You can ask us to show, correct or delete the information we hold about you, or to stop contacting you. Email [email protected]. Depending on where you live, you may have further rights under local law. [Add jurisdiction-specific rights after legal review.]
8. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure.
9. Changes
We may update this policy. The effective date at the top shows the latest version.
10. Contact
Questions about this policy: [email protected], or [Company legal name], [Registered address].